i probably described it wrong. it is always a 100% valid request coming from real customers. but i dont get just one email (as i used to). i get 10 or more within 1 to 10 minutes. all with the same text. all copies.
at first i thought a customer had hit the send button 10 times or so. but since it is happening with every request (since a couple of weeks) i figure there must be something wrong...