I should have said all the apostrophes render as the ascii code, ’ and when I uncheck the Use HTML content type, I lose the formatting of the generated email. Is there a way to keep the formatting (some type bolded, it just looks better and is easier to read) yet have it render correctly?
When I send the form submission to myself, it renders the apostrophe both ways - I don't see the code like the client sees. Yet client did not mention the formatting codes so apparently the email or browser is rendering SOME of the html... If it is the end users email program, is there a way around it?