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Orange Box: Failed to send your message

January 24, 2019, 10:08 am
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For the life of me, I am not able to get CF7 to send out the email when a user enters info on a form. I get the following error message with an orange box around it:
– Failed to send your message. Please try later or contact the administrator by another method.

As background:
– I was able to send a test email from CF7 to my gmail. So I think the MX records and other things are set up correctly.
– I use Easy WP SMTP and have double-checked the settings (including Encryption: SSL/TLS
and SMPT Port: 465)

Please help!

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upgrade to WP 5.0.,3 and form will not submit

January 24, 2019, 12:11 pm
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I upgraded from WP 5.0.2 to WP 5.0.3. Now when I press the submit button nothing happens, the cursor just spins. It was working fine for the past 2 years and no other changes were made.
I think this is the error it is giving me, I used f12 on chrome to capture it:

jquery.js?ver=1.12.4:4 POST https://xxxxxx.com/wp-json/contact-form-7/v1/contact-forms/418/feedback 500 (Internal Server Error)
send @ jquery.js?ver=1.12.4:4
ajax @ jquery.js?ver=1.12.4:4
wpcf7.submit @ scripts.js?ver=5.1.1:341
(anonymous) @ scripts.js?ver=5.1.1:56
dispatch @ jquery.js?ver=1.12.4:3
r.handle @ jquery.js?ver=1.12.4:3

Can anyone point me in the right direction? I’m not sure what any of that means. The site is hosted at godaddy

Thanks Jim

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Contact Form 7 script does not work when bundled into a combined JS file

January 24, 2019, 3:02 pm
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I want to minimize requests on my site, so I’m bundling all my footer JS scripts into a single file.

I dequeued the CF7 script in functions.php:
wp_dequeue_script(‘contact-form-7’);

Then I went ahead and bundled it into my main.js file with webpack:

import ‘../wp-content/plugins/contact-form-7/includes/js/scripts.js’

when I check main.js, the CF7 script IS inside there. But… CF7 frontend validation stops working. main.js is loaded in the footer in the same location in DOM where the above scripts.js was being loaded, so why would it not work?

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Sending takes 30 sec after update

January 24, 2019, 3:26 pm
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Replies: 0

Before the update sending a form didn’t even take a second. I now tested the forms again after several complaints from customers that the sending takes very long.

Sending takes about at least 30 seconds. This is way too long. Please advise how to reduce this time to the level it has been before the update. Thanks!

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new Error reCAPTCHA v2 ?

January 24, 2019, 4:13 pm
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I’ve just experienced a possible new Error for reCAPTCHA v2. I’ve tried troubleshooting this a few different ways with no success.

Maybe someone out there can advise how to fix this error? “There was an error trying to send your message. Please try again later.”

1) I disabled reCAPTCHA v2 and the contact form finally worked, however it’s not protected from spam.

2) I deleted the current reCAPTCHA v2 keys and then deleted inside Google as well.

3) I created a new reCAPTCHA v2 with new keys using Checkbox Validation requests and integrated the keys inside plugin > Contact > Integration

4) Keys were accepted. When I did another test on the contact page, I received the same error message at the bottom of the contact form. “There was an error trying to send your message. Please try again later.”

5) I deleted keys again, re-created a third new reCAPTCHA v2 but used Invisible Validation requests this time and still the same error message.

6) I’ve reverted back to reCAPTCHA v2 with new keys using Checkbox Validation requests as my client and myself hate how large the reCAPTCHA icon is and it overlays on parts of the website unnecessarily.

I don’t know what else to try.

Can anyone help? Have you experienced the same error?

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Can’t configure on LocalHost

January 24, 2019, 5:40 pm
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Replies: 0

On WIN10, using wamp, No SMTP on the localhost.

no matter what I try I receive:

Sender email address does not belong to the site domain.

Any way to work around this?

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Multiple Promo Code Validator / Database Look Up Validation

January 24, 2019, 7:03 pm
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Dear Support Team 🙂

We are planning a little promo competition. When people buy a product they receive a tag with a unique code and get lead to a url with a contact form 7 to enter. On that form there will be a field called Unique Code. They will then enter the Unique code they received on the tag.

However what I need is for the form to validate a database of around 20,000 codes. Is there a way that this can be managed via your plugin or any extension for your plugin?

Thank you a lot for your feedback.

Best regards, Angie

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Submit button not working on mobile only malaysia IP

January 25, 2019, 12:23 am
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Hello CF7 team,

I have use CF7 and WP rocket plugin, when user from Malaysia country then contact form 7 submit button not clickable on mobile, user can’t see any process when click on submit button.

Issue is only Malaysia country it will work on other country like US, India, Australia etc..

The Error is 409 in browser console.

VM377:1 POST https://www.xyz.com.my/wp-json/contact-form-7/v1/contact-forms/512/feedback – 409
(anonymous) @ VM377:1
send @ jquery.js?ver=1.12.4:4
ajax @ jquery.js?ver=1.12.4:4
wpcf7.submit @ scripts.js?ver=5.1.1:341
(anonymous) @ scripts.js?ver=5.1.1:56
dispatch @ jquery.js?ver=1.12.4:3
r.handle @ jquery.js?ver=1.12.4:3

409 error occurs only in Malaysia it will work well in other country.

Please help and let me know ASAP.

Thank you,
Uday

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Contact form 7 recaptcha code on every page

January 25, 2019, 12:36 am
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Replies: 0

Hi,

why is the contact form 7 recaptcha code embeded on every page of my website, even though the contact form is only on one page?

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Can I make e-mail 2 times mandatory?

January 25, 2019, 3:50 am
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Replies: 0

Can I make e-mail 2 times mandatory?

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Error sending message

January 25, 2019, 5:03 am
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I added a contact form.
http://prntscr.com/mc1dex
When sending a message, it says that not all fields are filled in correctly. Can not send a message. In this case, all the fields are filled in correctly. Why?

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Contact Form 7 ReCaptcha V3

January 25, 2019, 6:40 am
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Replies: 0

Can anyone tell me how this new version of reCAPTCHA works with CF7, to be specific what happens to a form submitted that is determined as SPAM ?
In CF7 previously with reCAPTCHA V2 the form would simply refuse to be submitted if the reCAPTCHA field wasn’t completed giving the error message “There was an error trying to send your message. Please try again later”.
So, what happens now, does the form fail to submit or does the email not get sent or is it sent with a tag marking it as spam ?
How do you know if it’s working and how can you check if legitimate messages are getting blocked ?

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Reply to: Not Working

January 25, 2019, 7:26 am
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Replies: 0

Hi, I’ve made a default contact form. We receive enquiries, although if I reply, it auto-replies to where the contact form came from. Not the email for the person filling in the form.

Any ideas please?

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Prevent pasting text into text areas

January 25, 2019, 11:48 am
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Hi,
I have a client using Contact Form 7 and she has a problem with the forms working in what seems to be a particular situation.

In general, if someone fills in a textarea by copying from somewhere and then pasting it there’s no problem.

However, if they are using Safari (so an Apple product) and copy text from Google Docs and then paste into the textarea, the form fails when submitted.

People get a “Failed to send your message” error or it gets hung up and just keeps spinning.

Is there anything that can be done?

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the attached file is not sent

January 25, 2019, 12:16 pm
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the attached file is not sent, on the page, two completely identical forms, one sends the file, the other does not, all tags are specified correctly. I can give a link and access. Sorry, I used a translator.

  • This topic was modified 6 minutes ago by .
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AdSense Not Appearing on Contact Form within WordPress Page

January 25, 2019, 12:36 pm
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I just got activated for Google AdSense. The page I want the AdSense ads to appear is http://fornerlavoy.com/dream-home-calculator-2/. I added the AdSense code snippet to the header of this page and no ads are showing up. Looking at the design of that page, it is actually a single Section, single Row and single Text Module. In the Text Module, there are just two things: (1) a single line of text (it says “Please complete all fields in all sections and then click the “Submit” button.”), and (2) a call to the widget/form “Contact Form 7″ — here is the call command: [contact-form-7 id=”8405″ title=”Dream Home Calculator”].

So 99.9% of the content on this page when it is displayed comes from this contact widget/form embedded in the page http://fornerlavoy.com/dream-home-calculator-2/ and it in this majority of the content in which I want the ads to show. Do I have to add AdSense snippet code somehow to the contact widget/form? If so, how/where do I do this? I saw some code but the AdSense instructions say to add their snippet within the header, yet I don’t see any Head sections.

Any guidance would be appreciated!

Thanks,
James

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Errors in apache log

January 25, 2019, 1:32 pm
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Replies: 0

I found these below error lines in apache log today:

[Fri Jan 25 07:07:01.569112 2019] [proxy_fcgi:error] [pid 17231:tid 140450916718336] [client 5.45.77.43:62296] AH01071: Got error 'PHP message: PHP Fatal error:  Class 'WPCF7_FormTag' not found in /var/www/wp-content/plugins/contact-form-7/includes/shortcodes.php on line 94\n'
[Fri Jan 25 07:07:01.598927 2019] [proxy_fcgi:error] [pid 17231:tid 140450765649664] [client 5.45.77.43:62302] AH01071: Got error 'PHP message: PHP Fatal error:  Uncaught Error: Call to undefined function add_filter() in /var/www/wp-content/plugins/contact-form-7/modules/akismet.php:7\nStack trace:\n#0 {main}\n  thrown in /var/www/wp-content/plugins/contact-form-7/modules/akismet.php on line 7\n'
[Fri Jan 25 07:07:01.619624 2019] [proxy_fcgi:error] [pid 17231:tid 140450807613184] [client 5.45.77.43:62313] AH01071: Got error 'PHP message: PHP Fatal error:  Uncaught Error: Call to undefined function add_action() in /var/www/wp-content/plugins/contact-form-7/modules/file.php:8\nStack trace:\n#0 {main}\n  thrown in /var/www/wp-content/plugins/contact-form-7/modules/file.php on line 8\n'
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CF7 & Download Monitor & Email before Download issue

January 25, 2019, 1:58 pm
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We’re a small research firm and have folks fill out a short contact form before accessing a PDF. I have long used these plugins (Contact Form 7, Download Monitor, Email before Download) keeping them up-to-date and had been working fine up until 2 weeks ago.

With the most up-to-date plugins, when you hit “Download” people would get this message: “There was an error trying to send your message. Please try again later.” (with orange border) As mentioned, I updated to latest versions for all, emptied spam folders, re-checked & re-entered reCAPTCHA v3 site key/secret though the CF7 Integrations section but still getting orange border error message.

So for one solution, I rolled back these plugins to previous versions:
Download Monitor Version 4.0.1
Email Before Download Version 5.0.6
Contact Form 7 Version 4.9.2

The form appears to now work (using reCAPTCHA v2) but now the download/link to the PDF doesn’t work. Goes to error page.

Obviously rolling back to previous versions is not an ideal, longterm solution. Just trying to troubleshoot. Thoughts?

Here’s a live example page/form:
https://opusresearch.net/wordpress/2017/03/24/enterprise-chatbots-winning-hearts-minds-and-loyalty-in-the-digital-age-2/

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Save error message on Chrome every page exit.

January 25, 2019, 2:04 pm
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Thank you for responding to this inquiry already. I could not test at the time but I can now. We are having the issue where the browser dialog for saving comes up every time we try to leave the form in the admin, even if nothing has changed. I created a clone and tested what you had suggested (turn off plugins, on one at a time….). Problem is that it seems to be a combination of plugins. I was able to determine that the redirect plugin for CF7 made by another vendor triggered the message but I deactivated and deleted that plugin and I still get dialog. The only way I don’t get the message is if CF7 is the ONLY plugin activated which won’t do. Can you assist?

Thanks. Been CF7 user for many years. Appreciate you!!

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Form only open popup

January 25, 2019, 2:19 pm
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Replies: 0

Hi
how can i do that my form only open popup, i do not want sent email

regards

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